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Retail Banking
This section includes all our retail banking jobs.
Most large banking institutions will carry out transactions with other banks or large corporations. Within their retail operations, however, they deal directly with consumers, or the man on the street.
This generally implies a high street presence, but retail banking is increasingly taking place online and jobs in retail banking now extend beyond the branch network. Current accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans all fall under retail banking services, as well as general insurance transactions such as household and car insurance.
Retail banking also encompasses some wealth management services, but this is less about investment advice for high-net-worth individuals and more helping less affluent people make the most of their money. Financial planning services offer savings and investment advice, usually with an aim of securing a comfortable retirement.
However, junior bankers working in branches can expect to be dealing directly with customer queries and complaints face to face. They will service customers at the counter within the branch and attempt to engage with them to recommend suitable products and services. They'll also be expected to sell these products, and deal with administrative functions such as opening or closing accounts, changing customer details or setting up standing orders, for example.
Some of these support functions are also carried out over the telephone and retail banks recruit large numbers of people for their customer service call centres.
Graduates are increasingly the targets of retail banking recruitment and, if they are taken into branches, they are fast-tracked to managerial positions. After a two-year training programme learning about the financial products, leadership and customer service, candidates are either then given the responsibility of managing a branch or leading a sales function.
Away from the traditional retail banking jobs, there are also a whole range of other careers in retail banking.
Banks recruit product managers and product developers to conceive and deliver the services they offer customers, whether that's credit cards, online or mobile banking, or insurance. Connected to these functions are marketing jobs, which identify demand for particular products or services and devise and implement promotional campaigns to take advantage of this. The over-riding term for these types of jobs is 'customer propositions'.
There are also jobs in operations management; whether that's business analysts, change managers or project managers. These roles are responsible for devising operational efficiencies (including downsizing strategies), running the bank's systems and processes, diversifying its product offerings, as well as coming up with ways to transform the way the business operates across finance, risk and technology functions.
Risk is another key function of retail banking. This covers risk at a group level - credit, operational and market risk managers - as well as people advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also integral to retail banks' risk divisions, whether they involve protecting customers' personal details (or information security), anti-money laundering (AML) roles or jobs in preventing bribery and corruption.
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| Fraud Business Analyst – Mobile Payments | Visa Competitive Daily Rate | UK-London | 16 May 12 |
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Visa Europe are currently recruiting a Fraud Business Analyst – Mobile Payments to work on a high profile Mobi...
| Credit Risk (Retail Lending) - Consulting, Senior Manager | Rees Draper Wright Basic Salary up to £80,000 + Benefits an... | UK-London | 16 May 12 |
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A top tier Consultancy is looking to add to their Data Team in their highly regarded Financial Services, Risk ...
| Cards Domain Consultant/SME | DJ Global Ltd GBP 70000 to 110000 depending on experie... | UK-London | 16 May 12 |
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Our Client a Tier 1 Consultancy is looking for a Senior Consultant/SME to work with one of its Top Tier Financ...
| Senior Controls Specialist | Investigo Banking and Financial Services £65,000 - £75,000 + Excellent Benfits | UK-London | 16 May 12 |
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Investigo are seeking a financial controls expert to join this leading global bank. This Role is responsible f...
| Compliance Advisory, Financial Crime | Hays Financial Markets Highly Competitive + Benefits + Bonus | UK-London | 16 May 12 |
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Job Title: Compliance Advisory, Financial Crime Location: London Salary: Highly Competitive + Bens
| Deposits Product Analyst | Not Disclosed £45,000 - £55,000 + bonus and benefits | UK-London | 16 May 12 |
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One of the largest commercial lending organisations is looking for a deposits product analyst to join their gr...
| Compliance Advisory / Retail Banking (6 months contract) | Altus Search £500 per day | UK-London | 15 May 12 |
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Compliance Advisory / Retail Banking (6 months contract)
| Financial Crime Senior Manager | Oliver James Associates £50000 - £70000 per annum | UK-East Midlands | 15 May 12 |
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A Payment Services business is keen to bring on board a Financial Crime professional to report to therir Legal...
| Head of Channel Marketing - Wholesale | EMR Competitive | UK-Edinburgh | 15 May 12 |
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A global asset manager with expansion in mind in searching for a talented Head of Channel Marketing to join a ...
| Head of Marketing | EMR up to £85,000 + excellent benefits | UK-London | 15 May 12 |
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A global financial institutions with operation across different locations is currently searching for a talente...
| Product Director | EMR £100,000 - £120,000 | UK-London | 15 May 12 |
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A trusted advisor for the world's wealthiest clients in banking on a global scale, has and exciting opportunit...
| Senior Product Manager | EMR up to £70,000 | UK-London | 15 May 12 |
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A widely renowned brand in the wealth management space is currently looking for a Product manager to take full...
| Finance Performance Improvement Senior Manager (Retail Banking) | Ernst & Young Competitive | UK-London | 15 May 12 |
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Finance Performance Improvement Senior Manager (Retail Banking) - London - Competitive .
| Head of Distribution, UK | Not Disclosed base plus discretionary bonus | UK-London | 15 May 12 |
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To efficiently and effectively manage and to be responsible for retail and corporate distribution, client serv...
| Treasury Finance Manager | Advantage Professional £55000 - £70000 per annum + Benefits | UK-London | 15 May 12 |
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| Resource Fulfilment Specialist - Maternity Cover | EDF Energy £39000 - £45000 per annum + Benefits | UK-South East | 15 May 12 |
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This is an excellent opportunity to join EDF Energy at our Crawley based site. The successful Resource Fulfilm...
| Manager of Proposition and Channel Strategy | Michael Page Financial Services £50,000 | UK-South East | 15 May 12 |
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A Manager of Proposition & Channel Strategy is required for our client, a leading specialist credit card lende...
| Manager of Financial Advisors | Randstad Negotiable | UK-London | 15 May 12 |
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My client is a strong Global Equity Fund looking to hire a Manager to manage Financial Advisors in their prest...
| Financial Advisor / Financial Planner | Randstad 40000 to 70000 | UK-London | 15 May 12 |
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Financial Advisor / Financial Planner role working for a reputable Islamic Private Equity Fund in their presti...
| Relationship Manager, Music & Media | Hanover Search Corporate Banking £70 - 80k basic | UK-London | 15 May 12 |
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RM sought to join this expanding team
| Senior Regulatory Risk Manager | Hays Financial Markets £350 - £450 a day | UK-London | 14 May 12 |
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Senior Regulatory Risk Manager
| Business Analyst, Retail / Corporate Banking, London, £40,000 to £50,000 | Eames Consulting Risk £40,000 to £50,000 plus full benefits | UK-London | 14 May 12 |
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Business Analyst with experience in the full project lifecycle needed for a Global Bank. Retail or Corporate ...
| Retail Banking Senior Manager 'Big 4' | Huntswood Plc £75-110k + Competitive Bonus & Package | UK-London | 14 May 12 |
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A 'big 4' management consultancy is looking to grow its finance performance improvement offering within the fi...
| Principle/Lead Business Analyst - Banking | The JM Group £75000 - £95000 per annum + Benefits | UK-London | 14 May 12 |
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A well known, leading bank are currently looking for a Principle Business Analyst to shape the analysis of the...
| Senior Manager - Reporting Analytics | Investigo Banking and Financial Services £60,000 - £70,000 + Excellent Benefits | UK-London | 14 May 12 |
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A leading retail bank is seeking a senior manager to lead reporting analytics for the central CFO funaction. ...
| Internal Auditor | Niyaa People 45k + EXCELLENT BENEFITS | UK-North West | 14 May 12 |
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This role would be ideally suited to a experienced Internal Auditor who is looking for a new challenge for a n...
| Risk Manager - ORSA & Solvency 2 | Niyaa People 75K + Excellent Benefits | UK-West Midlands | 14 May 12 |
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Recruiting for a Risk Manager for Large insurer based in the west midlands experience in Risk frameworks, ORSA...
| Senior Audit Manager - Regulatory & Compliance | Not Disclosed Up to £110,000 + Benefits | UK-London | 14 May 12 |
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An exciting new permanent job opportunity has arisen for a Senior Audit Manager to join a leading Financial In...
| Product Manager (Corporate Card)-- VP (Based in London) | J.P.Morgan Competitve | UK-London | 14 May 12 |
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Please see the job description
| Retail Banking - Technology and Business Improvement – Business Analysts, Project/ Programme Managers and Consultants | S&H Consulting £60,000 - £110,000 base, bonus and benef... | UK-London | 14 May 12 |
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A leading financial services consultancy seeks business analysts, project / programme managers, architects and...
